OSS Telecommunications are advanced system solutions that facilitate efficient and effective management of communication networks. Each such system is currently very advanced software that is great at handling information coming from various sources, analysing it, processing it, etc. They coordinate it with various processes and activities, and increase the satisfaction of customers who use the services of a specific operator.
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- OSS Telecommunications – how will such a solution work given the ongoing changes in the industry?
- OSS solutions in Telecom – operations in the 5G network
- OSS products for Telecom – resource management
- Intelligent Assurance and Analytics
- Other aspects of OSS products
OSS Telecommunications – how will such a solution work given the ongoing changes in the industry?
OSS Telecommunications, which greatly improve network operation and all operations taking place in the system, are currently adapted to the latest solutions, technical and technological progress in Telecommunications. They enable business scaling because OSS architecture in Telecom is designed in such a way as to facilitate changes in the system, their development, and adaptation to the growing market requirements of customers. Only in this way can a specific operator remain competitive.
Some of the most frequently mentioned features that are necessary in OSS Telco are the adaptation of equipment to old solutions (3G, 4G) and newer ones (increased network bandwidth and 5G). Such a system must provide the best possible fault management, automation, and the use of artificial intelligence to be able to talk about software-defined and self-organising networks.
The big advantage of OSS in Telecom is the creation of an infrastructure that, despite its complexity, functions very well, and you can add new modules, components, infrastructure, and technologies to it.
OSS solutions in Telecom – operations in the 5G network
Telecommunications OSS requires adaptation to the new 5G technology. Therefore, the advanced system enables Multi-Access Edge Computing. In this way, it increases data security, processes data, optimises it and facilitates easy implementation of new strategic company tasks, and uses artificial intelligence and machine learning.
Telecom OSS solutions also include real-time management of network resources. This facilitates automation, access to inventory data, quick addition of new devices and reduced network operating costs.
OSS products for Telecom – resource management
Resource management should also be mentioned. It is the ability to manage data in real time, plan and design a Telecommunications network, as well as prepare a well-functioning network strategy.
Intelligent Assurance and Analytics
Intelligent Assurance and Analytics is about managing customer experience and satisfaction. It is important to take into account the customer lifecycle, organise and deliver the service, and make it easier to use. OSS tools monitor the level of customer satisfaction and also verify errors that may negatively affect customer satisfaction.
The system for monitoring the quality of Telecommunications services is also very important. Such an OSS product allows you to quickly analyse the impact of services on customer satisfaction, navigate through the list of reported failures and their root causes, and handle reported defects that result from third-party systems.
Other aspects of OSS products
When talking about OSS solutions for Telecom that facilitate work with modern OSS systems, we should also mention Service Design and Fulfilment. It involves the creation of a service catalogue, field service management and the provision of services on older and newer platforms.
It will also include intelligent measurement, remote data reading, and detection of anomalies, violations, and failures in the operation of technology.
Another interesting product is mobile health care, i.e. monitoring the patient’s health, sending collected data to medical staff and monitoring compliance with medical recommendations.